Returns

Can I Return My Order?

In the unlikely event that you are not satisfied with your order, please return it to us within 10 days of when it was delivered to you. We will gladly provide a refund if the product is in its original packaging and still in ‘as new’ condition.

Acceptable returns received after 10 days, but within 30 days, of when it was delivered to you will receive a store credit of equal value to your product.

To return please contact our team and we'll provide the best return address.

You must include a note containing your order number, full name and clear written instructions on exchange/credit/refund.

Please be aware the customer is responsible for return shipping.

What if my order is damaged?

All Ausmerican Aces products come with a 12-month manufacturer’s warranty against faulty products.

Whilst at Ausmerican Aces we pride ourselves on having the highest standard of durability built into everything we produce.

 We try our best to accept all items exchanged to us, please refer to our Terms and Conditions page for more information on Warranty and Returns.